Effective Date: April 30, 2026

Impact 1 Training (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website, create an account, book services, or otherwise interact with us.

1. Information We Collect

We may collect personal information in the following ways:

a. Information You Provide

When you interact with our services, you may provide:

• Full name

• Email address

• Phone number

• Billing and payment details

• Emergency contact details (if applicable)

• Client notes or relevant program information

• Any other information you voluntarily provide

b. Account & Booking Data

When using our booking platform, we collect:

• Account login credentials

• Class bookings, schedules, and attendance records

• Purchases such as subscriptions, class packs, or services

• Waiver and consent form submissions

c. Payment Information

Payments are processed through third-party providers (e.g., Stripe or similar platforms). We do not store full credit/debit card details on our servers. However, we may retain:

• Transaction history

• Payment status (paid, unpaid, refunded)

• Billing-related information

d. Automatically Collected Data

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Pages visited and usage behavior

• Cookies and tracking technologies

2. How We Use Your Information

We use the information collected for the following purposes:

• To create and manage your account

• To process bookings, payments, and subscriptions

• To send confirmations, reminders, and service-related updates

• To provide customer support and respond to inquiries

• To personalize your experience with our services

• To improve our website, services, and operations

• To enforce our policies, terms, and conditions

• To comply with legal and regulatory obligations

3. Sharing and Disclosure of Information

We do not sell your personal information. We may share your information in the following cases:

a. Service Providers

We may share information with trusted third-party providers who assist in operating our business, including:

• Booking and scheduling platforms

• Payment processors

• Email and communication services

These providers are only given access to the information necessary to perform their functions.

b. Legal Requirements

We may disclose your information if required to:

• Comply with applicable laws or regulations

• Respond to legal processes or government requests

• Protect our rights, property, or safety

c. Business Transfers

In the event of a merger, sale, or transfer of assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain personal information only as long as necessary to:

• Provide our services

• Maintain accurate records

• Comply with legal and financial obligations

• Resolve disputes and enforce agreements

When no longer required, your data will be securely deleted or anonymized.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Secure systems and access controls

• Encrypted payment processing through third-party providers

• Limited access to authorized personnel only

Despite these measures, no method of transmission or storage is 100% secure.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your personal information

• Object to or restrict certain types of processing

• Withdraw consent at any time

• Opt out of receiving marketing communications

To exercise any of these rights, please contact us using the details below.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance user experience

• Analyze website traffic

• Improve functionality

You may control or disable cookies through your browser settings. Note that some features may not function properly if cookies are disabled.

8. Third-Party Services and Links

Our services may integrate with or link to third-party platforms (e.g., payment gateways). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies separately.

9. Children’s Privacy

Our services may involve minors; however, we require parental or guardian consent before collecting personal information from children. If we become aware that we have collected data without proper consent, we will take steps to delete it.

10. International Data Transfers

If you access our services from outside our primary operating region, your information may be transferred to and processed in countries where data protection laws may differ.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised “Effective Date.” Continued use of our services constitutes acceptance of those changes.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

IMPACT 1 TRAINING

Email: [email protected]

Phone: (928) 246-4956

Address: 2853 S Sossaman Rd, A-101 Mesa Az 85212